In this episode of Fusion Talk with Anouck and Steve, the hosts delve into the world of technical evangelists. They explore the responsibilities and value that these professionals bring to organizations.
The hosts begin by discussing the role of technical evangelists, likening them to consultants who educate and advocate for a specific technology or product. They highlight a scenario where a technical evangelist explains the benefits of SharePoint to C-level executives.
To effectively communicate the value of SharePoint, the hosts outline seven steps that a technical evangelist would take in this scenario. These steps include scoping problems in SharePoint and knowledge management, emphasizing the advantages of a good knowledge management structure, and showcasing use cases that demonstrate the improvements and impact on the organization.
The hosts emphasize the importance of understanding the basics of SharePoint for technical evangelists, as C-level executives are more interested in the big picture rather than specific details. They highlight the time wasted on searching for information in organizations and how SharePoint's search capabilities can significantly improve productivity and collaboration.
Furthermore, the hosts discuss the integration of SharePoint with AI, Microsoft 365, and Power Platform. They highlight the benefits of Power Platform in automating lifecycle management and creating workflows, even for non-programmers. They also mention the ability to integrate SharePoint with different systems like SAP and Salesforce, as well as the extensive connector options available in Microsoft Teams.
The hosts stress the importance of technical evangelists specializing in specific areas of expertise rather than being generalists. They explain that while technical evangelists should have a broad understanding of capabilities, they don't need to know everything.
Throughout the discussion, the hosts emphasize the flexibility and scalability of SharePoint, its role in digital transformation, and the need for technical evangelists to understand its limitations and boundaries. They also highlight the importance of a good adoption program to maximize the value users get from SharePoint.
In conclusion, the hosts define the success of a technical evangelist as setting the scene, defining value, and providing an overview of the technology or product. They mention the use of tools like chatgpt and copilot to aid in their work. Ultimately, technical evangelists are portrayed as happy individuals who bring enthusiasm and expertise to their roles.
Episode 18